- Add link back to category that allows sort-by-customer-review.
- Include star ratings on cross-sells.
- Use Expert / Staff Reviews
- Show money back guarantees right on product page when available.
- Allow customers to ask and answer questions on your page.
- Include manufacturer’s website URL and contact number on the product page.
- Enable comments on customer reviews.
- Know when to offer live chat.
Friday, 5 July 2013
8 Ways to Save Sales from Negative Customer Reviews
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