Don’t Look Back in Anger: Mastering the Art of High-Demand Ticketing Events
In today's fast-paced digital landscape, ensuring the seamless operation of online services during high-demand events is paramount. The complexity of managing platforms like Ticketmaster, especially during major ticket releases, like Oasis 2025, cannot be overstated. The stakes are high, not just in terms of revenue but also in maintaining customer trust and brand reputation. Anticipation and Preparation The journey begins long before the event date is announced. It starts with careful planning, anticipating potential challenges, and preparing for all possible scenarios. This involves understanding the scope of the event, the expected traffic, and the unique demands it might place on our systems. Capacity planning is a critical component of this phase. Estimating the expected load is both an art and a science, requiring historical data analysis, understanding current market trends, and considering external factors that could drive traffic spikes. Once we have a reasonable estimate